Frequently Asked QuestionsVisit


More Questions?

Please feel free to ask the front desk if you do not find your answer below!

Ask the Front Desk

What are your hours?

Tue-Sat 10am-5pm, Sun 1pm-5pm. We are open year-round.

Is payment required when making a program reservation?

Yes, due to limited seating we require payment to reserve your seat.

Is there a fee for “Make a Painting Sunday”?

General Museum admission is all that is required for this program.

Are reservations needed for “Make a Painting Sunday”?

No reservations are required for this program.

Are reservations needed for Café Flo?

Café Flo takes reservations for parties of 6 or more only. 860-434-5542 x 126 for reservations.

Do you offer reciprocal admissions to members of other museums?

We do not offer reciprocal admission to members of other museums. We offer free admission to New England Museum Association (NEMA) and American Alliance of Museums (AAM) members, and to docents & employees of other museums.

Does the museum offer any general admissions discounts?

Docents & employees of other museums, as well as active military & veterans with ID are granted free admission.  We offer $1 off posted admission to Connecticut & Massachusetts school teachers, AAA members, and those who bring in our online coupon to receive $1 off posted admission.

Are there guided tours of the Griswold House?

The Griswold House is all self guided, however, there are always Docents in the House to answer questions.

Are there separate admission charges for the Griswold House and the Krieble Gallery?

Our general admission charge covers both the Griswold House and the Krieble Gallery.

Are there public restrooms?

There are restrooms, water fountains, and baby changing tables in the Krieble Gallery. There are restrooms in the Education Center and the Florence Griswold House. During Wee Faerie Village and other large events portable facilities are added around the campus.

May I paint on the grounds?

Of course! We love artists! Please adhere to these guidelines.

May I bring my dog?

Service dogs are welcome anywhere on campus. Well-behaved dogs are allowed on the grounds, but not inside or near the Cafe Flo area. Please do not leave your dog unattended in the car in hot weather.

Ask the Front Desk

Please allow 24 hours for a response.